Broadband payment date

LeclercSZN · ‎01-09-2022

I need to change the date of payment for my bill, however I'm unable to phone up as I can't hear anyone on the line due to my phone being broken, what should I do?

Chris_B · ‎01-09-2022

@LeclercSZN You’ll have to call and if that means using a different phone then that’s what you’ll need to do.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

LeclercSZN · ‎01-09-2022

@Chris_B no possible way to do it by email?

Chris_B · ‎01-09-2022

@LeclercSZN There is no email address you can use as emails are to slow to deal with customer issues.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Mustrum · ‎01-09-2022

@LeclercSZN there is no email available to contact CS.

You could try live chat, although it is not always available.

Schockwave · ‎01-09-2022

@LeclercSZN , if you have something like Skype, there is a free number you can ring:

https://ee.co.uk/contact-ee/account-billing/mobile

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎01-09-2022

You need to call EE to change your billing date & your payment date will follow in step.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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