Broadband payment date

[LeclercSZN]

I need to change the date of payment for my bill, however I'm unable to phone up as I can't hear anyone on the line due to my phone being broken, what should I do? 

[Chris_B]

@LeclercSZN  You’ll have to call and if that means using a different phone then that’s what you’ll need to do. 

[LeclercSZN]

@Chris_B no possible way to do it by email? 

[Chris_B]

@LeclercSZN  There is no email address you can use as emails are to slow to deal with customer issues. 

[Mustrum]

@LeclercSZN  there is no email available to contact CS.

You could try live chat, although it is not always available.

[Schockwave]

@LeclercSZN , if you have something like Skype, there is a free number you can ring:

https://ee.co.uk/contact-ee/account-billing/mobile

[XRaySpeX]

You need to call EE to change your billing date & your payment date will follow in step.