19-02-2024 07:30 PM
Hey my internet was turned off yesterday(9am it was already off when I woke up) ive paid my bill straight away. I know I can wait upto 24h but Im assuming its over 24h already and I still dont have a broadband back. My bills showes its been paid and balance is cleared out as well but still no broadband...should I just wait longer cause it was over the weekend? Im not sure how does that work
19-02-2024 07:31 PM
Have you checked if there is any planned work in your area?
19-02-2024 07:33 PM
Yesterday was Sunday, so it doesn't count.
19-02-2024 08:07 PM
Ok thanks!
19-02-2024 08:08 PM
I did and nothing planned in my area unfortunately
20-02-2024 11:49 AM
@joannape30 , have you tried rebooting your router if it has not come back on, this can solve the issue, are any lights showing on the router, which ones?