Broadband not linked to online account

[beckywales999]

Hi,

Ive had broadband now for almost 2 years, rung multiple times and been told it’s being ‘sorted’ and still not.

I get my bills to my email, of which I have an account yet I can’t view them and my broadband account doesn’t show on my account.

Any ideas? 

thanks 

[Billybobthornto]

They are still claiming they have technical issues linking the accounts. I'm currently going through the same problem. Just make sure you have a complaint open with them and you can then take it further if it's not corrected in a certain amount of time