Broadband issues

[fatalisticdfeat]

I have broadband through them with goes down constantly, they offer an engineer and all they do is a speed check and tell you "it's working fine"

Sure when it works, it works, when it's down you can't get online to DO a speed check.... because the Internet isn't working. 

I have given up with broadband...it's not the fibre I paid for at all. I'd expect much more considering my whole side wall is illegally covered in high fibre cables someone decided to throw up without contacting me, and I own my house.  And they threw two lots of these ugly things up. Best thing I ever got out of EE was the look of panic in a guys face for fitting cables to my wall without notifying me and my dog knocked his ladder.

He was fine, but still. This shouldn't be acceptable at all. 

[XRaySpeX]

@fatalisticdfeat :

1. If you gonna order Full Fibre you gotta expect cables to be laid along your walls. There are plenty of guides online, incl. EE, showing how fibre is got to the house. Didn't the eng explain beforehand what he was gonna do & agree with you where it was to enter your house.
2. It wasn't an EE guy who was knocked off his ladder but an Openreach guy. Having said that I doubt this tale as for H&S reasons the ladder is fixed to your wall while he's working on it..

[fatalisticdfeat]

Firstly you are very wrong.

1) I have cables on my walls for Internet, these "full fibre" cables i refer to are ones thrown up for every other house on the street.

 2) It was not open reach it was someone installing cables for a neighbour who had just got EE.  He wired the cables from the "box" on my wall and proceeded to go around the front of my house and every other house to attach these cables to the wall. His ladder was not attached, they never are. 

3) I don't think you actually know what you are talking about.

[fatalisticdfeat]

To add to the "if you are" comment, if you had read the comment of mine prior you wouldn't have said that.  I am totally fine with my cables know my wall but not everybody else's.

[fatalisticdfeat]

And you can't attach ladders to a wall without leaving a mark because nobody comes back to fill them in like they claim they will 😉

[fatalisticdfeat]

My cctv would really screw up any H&S that shows them moving the ladders every minute or so across my wall, them standing on my shed, etc. But of course they will claim to save their skin that it was all ,"above board" 

[XRaySpeX]

You're saying that other houses' fibre cables are attached to your house's walls? So you live in a block of flats or other shared property?

[fatalisticdfeat]

No, and no

I live in  an end terrace house. Next to me is my neighbours house and beside that is some "attached" up and down flats.

They could quite easily put the cables on those "flats" that are owned by the local council. 

They didn't because after me complaining for weeks about them throwing an electric box outside my house and me losing they did it anyway, so they've wired this box to everything and used my wall.  

I am quite happy to throw up some photos if you still think I'm lying ? 

[XRaySpeX]

@fatalisticdfeat : Please do! I just don't understand what you are getting at.

[fatalisticdfeat]

This is what I'm "getting at"

The point remains , if you don't understand what I'm "getting at" you make me think you work for EE. They don't understand either.