I have just joined EE and received the new so called smart hub, the set up was easy, however the coverage in my house is terrible and it only provides signal in two rooms, the speed is lower than the promised speed - promised 29mps receive 20 and that is after a week, that's bad enough but I could probably live with that if it was all over the house, I have tried to call them on 150 but I can never get through to speak to anyone, got close today but they said it was going to be 45min, then they decided to test the line and dropped out my call, I cannot find a direct phone number for them, it's ironic as they say if they cannot provide the speed or coverage you can cancel your contract without a fee, how can you when there is no one to speak to, any help with a direct phone number would be great
