Broadband Usage

StuHarris63
Contributor
Contributor

‎27-06-2022 11:02 AM

Anyone else having problems looking at their home broadband usage on the EE website.

 

for the last week my daily usage is showing 0mb's and I wondered is it just me or is it a problem with the website?

0 Helpful
3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

‎27-06-2022 11:27 AM

Yes as it happens mine is the same.

 

That said it is the first time I have looked in a long time. With accounts being unlimited it is not much use these days.

Schockwave
EE Community Star
EE Community Star
In response to Mustrum

‎27-06-2022 11:52 AM

I normally do not look at it either, but have noticed the same thing, so it must be happening to everyone at the moment.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎27-06-2022 12:06 PM

I wouldn't put any trust in the usage figures shown by MyEE for BB's View Recent Broadband Data Usage . They are either unbelievably high or zero! It doesn't really matter as EE BB is unlimited. It's been like that for years, e.g. see High Upload Data Usage! 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful