BT smart Wi-Fi disc with EE router

DanHeenan · ‎25-01-2023

Can you use a BT smart Wi-Fi disc with a EE router and if so how do you connect it as I have tried everything I can think of to connect the disc but nothing seems to work

pip11 · ‎29-01-2023

Just realised that app is for the (black) complete wifi.

The BT WholeHome wifi app is for the (White) High street one.

MLaing · ‎18-06-2023

How to I connect my BT complete WiFi disks to my new ee smart hub

Leanne_T · ‎18-06-2023

Hi @MLaing

Thanks for coming here.

@bobpullen's reply in this thread advises the black BT Complete Wi-Fi discs cannot be used with any router other than a BT Smart hub 2, are these the discs you have?

Are you able to connect using a Ethernet cable?

Leanne 🙂

Blue_Hog · ‎21-12-2023

Use the BT WholeHomeWiFi app to set up each disc. Remember every time you set up a disc you will need to alter the network name (in the app) to you new EE network name, if it was previously linked to a BT network.

Freedom69 · ‎15-03-2024

I have tried 5 times . So no you can't

XRaySpeX · ‎15-03-2024

@Freedom69 : What colour BT discs are you trying?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)