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BT broadband full WiFi transfer to EE 1.6gbps

Letmeb00gey1
Investigator
Investigator
BT broadband to EE 1.6gbps

What a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended I noticed they simply transferred over like for like package on EE and found I then had to pay more not much but still £1 more. I was later told to let my order complete and I can then regrade and get the 1.6gb fibre from EE. I then checked on EE and it was still showing as I have the 900mb package. A few days passed, however  to my surprise it now shows I can get rhe 1.6 gbps package from EE. So when I called again to day I was told I can’t get it even though I am on full fibre fttp as the people on the phone said they can’t see the offer so can’t provide this to me  so firstly I was misled and missold what I was ordering then now their site doesn’t match it states I can get which is mis advertising. I have spent a number hours on the phone.

Letmeb00gey1_1-1698689414981.png

 

 

 

 

 

 

 

352 REPLIES 352

@elflash68 : We can have no access to your email inbox. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

sorry for that noob here will wait till friend comes to show me how to send atachment cheers

 

timprocter
Established Contributor
Established Contributor

@garetc wrote:

Aye - I’m not saying it’s impossible but generally most people won’t get those speeds day to day. 

Of course, it all depends on the build of your home, how many devices you have connected and all that jazz. 


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Totally agree with @garetc here, I live in a large bungalow with 5 CCTV cameras plus 2 smart TV's running as well as the usual Computers / Laptops / iPads and our iPhones feeding from it.

I must be honest either I am lucky or I have the correct hardware helping this package run at blistering speeds.

Just done another speed-test on Fast.com today 8th May less than an hour ago and it's still very fast, upload is sagging a little but maybe a busy time when everyone is on after school and work etc.

speedtest.jpgHome Farm Bungalow.jpgtp-link router.jpg

Full Fibre Busiest Home Bundle 1.6Gb.
elflash68
Investigator
Investigator

hi just a bit of input i am now getting 1.5 gb speeds now my problem was my asus  motherboards wifi wouldnt kick in to 6ghz so i ordered a wifi dongle wifi 6e but as the peep said on here not all the time also does anybody know i have a wifi 6e router tp-link axe75 and when i know go to wifi  over to tp-link router i only get 940mb maximum to my pc i dont use any other devices can not understand why ee wif6 gives me 1.5 but tp-link will not ps payed 18 quid for the wifi dongle any help on this tp-link being only 940mb would be gratefull thank you

JimM11
Brilliant Contributor
Brilliant Contributor

@elflash68 The router is wi-fi 6e compatible you may wish to say what type and make of dongle you have. And wi-fi 6e is less powerful due to the frequency, and do you know what your channel width is for the dongle + router on 6e. EE wi-fi 6 is probably using a 160 wide channel that is were you will get the max speed.

Understanding the speed increase: There is no speed increase in Wi-Fi 6E over Wi-Fi 6. Instead,
Wi-Fi 6E makes 160 MHz channels much more commonplace (vs 80 MHz channels)

elflash69
Established Contributor
Established Contributor

WiFi 6E AX3000 Driver Free Tri-band USB3.0 Dongle USB WiFi Card Wireless Adapter  off this is the adaptor that gives me 1.6gb speed onlu 18 pound it comes oem it is tp- link   and realtek and after slotting in usb 3.0 port on pc i achieved  close to          1655 mbps and i have quite a few extension sockets and quite a few wires dangling  it also gave me a driver update as well         i did get my wifi 6 wireless off my motherboard to work also but the speeds were only 1.2gb  i tryed unistalling it but it pops up after a restart i now disabled it through device manager  and problem solved    the width is 160mhz on the wireless adaptor          hope this helps thanks for responding JimM11

elflash69
Established Contributor
Established Contributor

forgot to say this is off  ebay  WiFi 6E AX3000 Driver Free Tri-band USB3.0 Dongle USB WiFi Card Wireless Adapter

skybat
Valued Contributor
Valued Contributor

Monday 13 May 2024 :: 1322hrs

Yes I agree stable, consistent very high speeds are possible with ethernet.
Choose the right server with Surfshark VPN via a:
TP-Link Tri-Band BE9300 WiFi 7 Router Archer BE5506
This router has VPN capability
Just ran this test:24.jpg

JimM11
Brilliant Contributor
Brilliant Contributor

@elflash68 Do we take it that you are happy and working? 

elflash69
Established Contributor
Established Contributor

hi skybat  what device are you using to get them speeds whats your setup i thought the maximum was 1.8gb via wifi   because if you can get them speeds am going to order your router they have just got them in at very.co.uk also do you use the smart hub plus ?