04-10-2023 02:05 PM
This post is partly an informational one to let you know about some exciting news I've found out about, but I still have a few questions too.
BT WiFi is becoming EE WiFi right now. There has been an ISP Review article confirming this, and I have personally seen an open "EE WiFi" network start to pop-up instead of BT WiFi. The most exciting change though is that there's now a new login option for EE Broadband customers. This means that EE Broadband customers can log in to every BT WiFi hotspot, not just the ones who's name has changed. You can just select "EE Broadband" under Account type and you'll be redirected to My EE to log in and then you'll be connected.
If you're an EE Broadband customer this is great news, but I still have a few questions.
I am currently a customer of BT Broadband and EE mobile. I thought this transition would see BTWifi-X entirely got rid of or replaced by EE WiFi-Auto (WiFi coverage boost). I'm all set up to connect to EE WiFi-Auto, so I thought that this transition would be beneficial. However, today I saw "EEWifi-X" This network used EAP security, and looked official. It was also in an area with great 4G coverage, so not a WiFi coverage boost area. So, my question is, how do I set up my iOS device for EEWifi-X? I'm asking this here since the network now has EE in its name.
29-04-2024 07:02 PM
@Gwc300691 From information I’ve seen the BT WiFi app has been withdrawn and there has been no talk about an EE replacement.
29-04-2024 09:11 PM - edited 29-04-2024 09:14 PM
As @Storm500 said the BT WiFi app has been taken off both the iOS App store and Google Play Store.
The only remaining official auto-connect option is to log in once and then it's supposed to just remember your device from then on. I've rarely seen this work myself, although some people have reported success. If you'd like to give this a shot, I recommend disabling any settings that randomise your phone's MAC address, e.g. turning off Private address on iOS by clicking the little info button next to "EE WiFi" and turning off Private address and then pressing Okay at the confirmation screen.
However you do have a couple of options:
1. The most straightforward, just save your EE/BT ID password to iCloud Keychain/Google Passwords/yr preferred password manager and have a go seeing if it will auto fill it. You'll still have to go through the login every time but a lot less typing hopefully.
2. Get back the BT WiFi app. On iOS sign into the same Apple ID as your old phone, go to App store > Account > Apps, search for BT WiFi and click Re-download. Its gone for new users but if you had it before you might be able to download it from your downloaded apps list as I said. But if you use the main Search tab it will just not come up, you'll need to go into Account > Apps first then search / scroll down. On Android look for "Purchased" in the Play Store or maybe you could get the APK (app file) directly off somewhere like apkmirror dot com if they still have it (but don't just get it from anywhere online as that's unsafe)
3. The hardest yet the most likely to yield reliable auto-connect every time: Connect to EE WiFi-X. This is by-no-means officially supported (support ended in October 2023) but I can reply back here if you need help. On Android click on it, set "EAP method" to "SIM" or "AKA" and try your luck with the "Connect" button. On iOS it tends how much of a developer you are really (you'll need access to an old device with an old version of the BT WiFi app still installed and a bit of knowledge of XML files).
Sorry if this is all a bit iOS-orientated as I don't use an Android phone.