Community Activity

CAN NOT GET A DATA ADD ON

Hi I'm trying to get a date add on but eveytime I try it says we can do this right now please try again later 

zaza84 by Visitor
  • 0 Views
  • 1 replies
  • 0 Helpful

Can't receive texts.

So I have a pay as go pack sim £20 per month. Had it for about 2 years or so. Just this last week or so I have been unable to receive text messages, however I think I can from EE network as I can get responses from 150 and 2fa. I can send texts to ot...

Azlan808 by Investigator
  • 235 Views
  • 13 replies
  • 5 Helpful

Transfer of account following bereavement

Hi, I recently informed you about a bereavement and I wanted the account transferred to myself.  I’ve received the final bill but my online account is showing the old details and nothing is showing against my name. How long does the transfer take? Wi...

SIM

I purchased a SIM from Amazon for my Netgear router. It stated it was a 2 months deal. Checked my Netgear today  and it stated that I have just 13 days left? 

jan1945 by Visitor
  • 5 Views
  • 1 replies
  • 0 Helpful

Extra charges

I’ve gotten extra charges of just over £100 I didn’t know I was paying through my phone what do I do 

Lee366 by Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Sim card

Hello I ordered a replacement sim card on the 11th and has still not turned up, I can't track as iv not received a tracking/reference number? Don't want to cancel and re order incase its on its way 

Resolved! TV BOX PRO

Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT  TV apps, just the normal  Channels.The box comes with little useful information, like how to access any recordings you have made...

ajw1100 by Explorer
  • 32 Views
  • 2 replies
  • 1 Helpful

Issues paying online

I've had my services suspended about a week ago because I unfortunately got behind with my bill.I was able to pay last month's bill in full, and over half of my recent bill but my services are still suspended.I keep trying to pay the remaining balanc...