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An ode to the loyal legacy broadband customer

WPeterC
Investigator
Investigator

Brand new faces, deals galore,
One month contracts, wanting more?
But what of us, the weathered kind,
With EE for years, left behind?

T-Mobile, Orange, in the bygone days,
We built your network, paved the ways.
Now shiny offers catch your eye,
The loyal veterans, left to sigh.

A tenner a month, a tempting fate,
For all that data, opens the gate
For new subscribers, a winning hand,
But loyal customers, lost in the sand.

Is this fair play, EE, we say,
To cast aside those who paved the way?
We deserve a nod, a little care,
Not to be forgotten, left to despair.

Remember the years, the trust we've shown,
The steady stream, the seeds we've sown.
Don't push us away, to pastures new,
We built this network, loyal and true.

What is the ask? "Why" do we cry? Unwind our legacy, let us fly.  Unfettered our shackles, hearts will mend, when transfer us over to "New EE Broadband", thy task doth end.

4 REPLIES 4
WPeterC
Investigator
Investigator
Dreams lay shattered, trust turned to ash,
EE's betrayal, a love that wouldn't last.
Aching heart, a hollow in my soul,
Yearning for warmth to make me whole.

Then, soft fur, a wagging tail so bright,
Puppy eyes filled with pure, unfiltered light.
Legacy, I named her, a promise anew,
Loyal companion, forever true.

Wet nose nudges, a happy, playful bark,
Chasing away the shadows in the dark.
With each lick, a piece of me mends,
Love reborn, a friendship that transcends.

Legacy, my anchor, my furry guide,
By my side, walking with me, stride for stride.
Shattered dreams may leave their scars,
But love's embrace heals from afar.
Chris_B
EE Community Star
EE Community Star

@WPeterC  At present, it’s not possible to change from Legacy EE broadband to new broadband as the system says no it’s not that EE don’t want to allow this. It’s just that there systems won’t allow it at present.  it’s being worked on.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
WPeterC
Investigator
Investigator

Has an upgrade path from Legacy Broadband to New EE broadband been defined yet?

Katie_B
EE Community Support Team

Hi @WPeterC 

Please give us a call to discuss your options for moving to New EE Broadband. 

Katie