Blog archive

Trying to cancel my Apple Music as I get charged 2moro but won’t let me

Keep coming up with error page try agin later yet in hour will be charged not happy about this as I do t use it 

how long does it take for my free gift to arrive

Win with EE & Prime Video - Win an Amazon mega bundle

** UPDATE: ENTRIES NOW CLOSED**   We thought you'd like to know about a great competition where you can win all sorts of tech and goodies.       To celebrate the launch of Prime Video on EE we've got...

Foldable phones: The future unfolds

The future unfolds I love tech and my house is full of gadgets, old and new. I use a laptop, tablet, smartphone, smart speaker and smartwatch every day, and they all have their uses. My laptop is for ...

bt sport app only casting sound to Apple TV (no picture)

I have just got the BT sport package through EE and the app works great on my phone and iPad, but when I try to cast it onto my Apple TV, only the sound plays, and the picture still stays on my phone ...

Christmas and EE insurance - what to do if you need to claim

It’s beginning to look a lot like Christmas… you'll have put up your tree and started to break out the mince pies, or begun (or even finished) the dreaded Christmas shop.   Unless you’re a certain jol...

The 4GEE Action Cam and skeegle

Our 4GEE Action Cam is here, allowing you to share your latest adventure straight away, so that everyone can feel part of the action. Take friends and family along for the ride. Or swim. Or jump. The ...

4 Reasons to not to delay software updates

We’ve all experienced it at some point – our phones run slower than usual, our friends are enjoying new features, and an ever-present notification glares at us in anticipation of a welcoming tap to in...

London Underground WiFi update

A quick, little update if you use the WiFi when travelling via London Underground. On your next journey, if you wish to connect, you’ll need to change your WiFi connection to EE WiFi-Auto and re-enter...

WiFi Calling launch date confirmed on Samsung Galaxy S6, S6 edge and Galaxy S5

Hi all,   We know you've been waiting for this for a while, and we're pleased to now be able to confirm the launch date for the UK's first built-in WiFi Calling service. EE Pay Monthly customers with ...

EE Film Club launches on 30 March

We're delighted to announce that all our new and existing will soon have access to a blockbuster film rental every week for just £1 with leading digital entertainment streaming service Wuaki.tv. EE Fi...

Three new smartphones to launch with WiFi Calling

We’re delighted to announce that we’ll be the first network to launch built-in Wifi calling in the UK when the Samsung Galaxy S6, the S6 Edge and the Lumia 640 become available on EE.   All these hand...

£1.5 billion EE network commitment

Hi all,   I wanted to share some details on EE’s plans for the future of the network.   Over the next three years, we’re committing to invest £1.5 billion on expanding our network and introducing new ...

Keeping the network running in tough weather

Air conditioning units to keep them cool in summer; hessian sacks to keep them warm in winter. Keeping our mobile sites running is a big job no matter the weather. And in some conditions just getting ...

90% geographic coverage for the UK by 2017

You may have read that EE, alongside the other major mobile networks, has been working with Government  to improve mobile coverage across the UK.   On Wednesday, we signed an agreement with the Govern...

Connecting rural communities with micro networks

Hi all,   Today we’re happy to announce our new micro network technology, a new way of connecting remote communities with 4G and mobile signal without the need for large mast installations or undergro...

New additions to EE TV

Following the launch of EE TV at the beginning of November, we've just announced the next stage of its evolution.   Four new apps are now released and EE TV also now features The BBC Connected Red But...

4G is now available in the channel tunnel

  We’ve successfully installed our 4G network in the Channel tunnel and people have been experiencing download speeds of up to 57 Mbps. 282GB of data has been carried since we installed our equipment...

Improvements to My Account

The My Account section of the EE website now has a new look and feel with easier navigation and more functionality. Here’s a brief introduction to the improvements we’ve made.   Before you can log in...

EE TV is available now

  I first blogged about EE TV when we announced the new service a month ago. But here's a reminder of the great new features EE TV customers will receive.   MULTI SCREEN EXPERIENCE Users can pause, ...