Blog archive

Amazon Prime Video

Amazon Prime is suddenly asking for bank/card details, but I have the subscription included as a Smart Benefit.How do I sort this please?

PS5 not showing in ee shop

I cannot find the PS5 in the EE shop? Should it still show even when it's out of stock? Tbh I haven't seen it appear once yet

Hi, I am trying to upgrade my phone with EE perks 20%. When logging in states account has been deactivated. When discussed with EE stated my account there end has not got a problem and that I need to...

PlayStation 5

Hi I was wondering are you getting the PlayStation 5 in stock, I have been trying everywhere it is for my little 5 year old nephew who has been fighting leukaemia and it is the only thing he has asked...

Deactivated we perk account

I have tried to get on to my regular perks account to use a discount code but account says it is deactivated please help

43" TV Offer Still On?

Hi, I'm posting because I just upgraded to the Pixel 4a with free TV deal (I made sure the plan I chose said it included the TV) and, like many people on here, I received a confirmation about the phon...

Re: Discount code

I would like to find out if my company has discount code to apply for monthly pay phone The name of my company is Southeastern Railway

We perks deactivated

When I log into we perks it says my account is deactivated, when I try and reset it’s still the same . Can you please help

Openreach family and friends discount voucher codes

I have just been given Discount Voucher codes from my Employer Openreach how do I use them

London Ungerground wifi - unable to log in

I'm having some problems connecting to the WiFi service on the underground. I've been in touch with CS multiple times now who don't seem to have any solutions.Attempting to connect to the EE Wifi-Auto...

EE perks Deactivated account

Hi I just posted as couldn’t receive the email to reset password, I have managed to do this now but now when I log in it is saying my account is deactivated????

EE perks account deactivated

Hello guys,registered for ee perks about a year ago however not needed a new phone untill now however when I attempt to log in with either my work or personal email it says it’s invalid. I have tried ...

Re: Amazon Voucher

Hi , did this work ? As customer service over the phone told me that I had to activate it in the app ( no place to activate it ). The facebook chat told me it should of been sent out in 7 days after t...

Early upgrade offer not working

I recently recieved a text which said I could upgrade early for free and save £116 off of the Samsung s20 5g. However when I click the link and sign into my account the £166 off offer remains but it s...

Ee perk

Am trying to register for the 20% off NHS discount which I've had before. When I go to click on the link to get the code, I have to log onto my ee Perks account. It then tells me my account has been d...

Visual Voicemail addon-removed and cannot be re-added

Hi, I've just upgraded to what appeared to be a similar contract to my previous one (renewed to take advantage of new phone rather than drop to sim-only) but visual voicemail has been removed. I thou...

Perks account deactivated

Hello. When I try and log into my EE perks account with my nhs email it says that my account has been deactivated. Could I reactivate it please?

EE Perks Login issue

Hi I cannot and have been able to log into the perks site. I have registered my works email, followed the link set up my private email but when I try to login I keep getting an error message. I have ...

Apple ID for Apple Music

Hello dear community, I'd successfully set up free Apple Music on my phone, but yesterday had to reinstall the app only to find out I've forgotten to write down the ID itself. The app did not ask for ...

Ee perk account deactivated

Hi, my Ee perk account has been deactivated.2 years ago I didn't had a problem to get my 5 discount codes. I am ready to upgrade now, but my account has been deactivated as your registration was not c...