Blog archive

Gaming unleashed code

Hi, i got the text saying you can now claim your bundle by sending unleashed. But everytime i try to get tye code by texting unleashed to 150 i just get sent the original text back, saying we will be ...

Add to plan accessory

Hello people and especially EE. OfficialsToday I tried to add a Nintendo switch 1.1 and a game to my account.This was my second attempt as they show in stock then disappear. I was told to watch either...

Free headphones

Ordered a Oppo A72 as an upgrade. Noticed a free gift of oppo enco free. Excellent delivery of the phone but no headphones. The offer is still on the website. Can you advise if offer still exists and ...

Discount

I work for the NHS and discovered today that they give 20% NHS discount.Is this just for new customers as 8 have mobile and broadband

My perks

I am still unable to get access to my perks. Any help setting this up please.

Does Bt sport actually work ?

?months now I would’ve thought ee and Bt would have figured this out instead of paying for a long video explaining the complexity of us to get it to work . I suspect most have just given up like myse...

Smart benefits

Today I upgraded my phone and have chosen the Amazon video add-on. I don’t know how to set this up and I have read all the questions on the forum and am still none the wiser. When I looked at my add-o...

EE Perks

I cannot log into my perks account to obtain the discount code for my upgrade it says account had been deactivated

Anybody received galaxy bud pro from the s21 ultra pre-order

Evening Folks, I Pre-ordered the s21 ultra got the phone cant fault, got the controller and box game pass, submitted my claim for the buds pro and tag, claim validated but yet to receive anything else...

Free wii switch console

Bought new phone last year over 3mths ago had free offer wii switch console I've not had it y.

S21 ULTRA GALAXY BUDS - NOT PRE ORDER

I ordered my s21 ultra yesterday and I've been given no way to claim my headphones I was told were included in the sale. The link I try to use keeps telling me I don't qualify because its not a preord...

Add to plan under maintenance 24/7 ?

Hey, I can never get to add stuff, when i click add it just says its under maintenance. I know EE website is slow but it worked a few months ago lol Help

BT sport free trial

I have a BT sport free 3 month trial and haven’t be able to use it. I’ve added it to my add-ons, and when I text SPORT to 150 I don’t get a reply, I’ve texted 150 a few times and I still haven’t got m...

Up grade

How long does it take to receive earbuds that are offered with upgrade....

Samsung ear buds offer

Hi tried to claim my ear buds for my phone and I have had an email telling me that the invoice I provided doesn't show the purchase date. I cannot find a purchase date on the Email I received.

BT Sport ultimate 4k

Hi im hoping someone can finally solve my issue. I have BT Sport Ultimate add on, I also pay the extra £5 to cast. I am unable to view the ultimate channel to view content in 4K I’ve seen previous pos...

Razer K is hi

Hi, so I purchased my S21 Ultra more than 14 days ago and yet to receive the code for the bundle? Any suggestions? Cheers in advance

How to add to plan

Hello I upgraded to the iPhone 12 Pro Max in November. I am trying to add to plan (I believe this is possible as I still have 17 months+ left on my contract). When I choose the item it asks me to log ...

Smart Benefit - Apple Music not working

HI all, I think this is a common problem... Recently signed up to a plan with all the smart benefits. Arcade and TV work fine, apple music..... Less so.... Getting the message that a few are gettin...

EE Perk account

Mod EE perk account deactivated but registered, cannot gain access to update or verify in order to get a perk code.