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At the top of the banner is says "no early upgrade fee" and at the bottom of the banner is says "upgrade early for £XXX" Am I missing something? I've clicked yes on the trade in my old phone selection...
Can you upgrade to BT Sport Ultimate on the EE three month free trial?I can’t find anywhere to add it on either on the EE or BT Sport websites. I’m happy to pay the £5 extra but don’t know how to get ...
Morning, I upgraded my account yesterday as it was due and chose the Full Works 24m Unlimited plan which came with Smart Benefits. Activated Apple TV+ no issue. Apple Music however - its activated and...
Hi, I am trying to validate my EE Perks account via my nhs email, however the link won’t seem to open and have tried sending the email numerous times. I wanted to try and use my nhs ID instead, howeve...
I recently got a new contract/plan that includes both Apple Music and BT Sport. I set up Apple Music and have been using it for a couple of weeks since the start of my new plan. I just tried to swap t...
Hi. I was looking at my early upgrade options and it was offering me a free upgrade imstead of paying £48 but when i went through the ordering process i was charged the upgrade fee because I thought t...
How can check the perk code was added to my upgrade when i called in. The app does not show it.
I have received an email saying I need to revalidate my perks. I have clicked link on email on my work email but it won’t accept my EE login. How else can I revalidate the perk?
Hi I just ordered the nintendo switch add on for 30quid a month to my contract. I was wondering what exactly comes in the box? Is it just the switch consol it's self or do I get the Dock or any games ...
Hi, I used a 20% discount code that was applied by an agent but is not showing in my account. How long does it take to be applied? The agent said under 24 hours but nothing so far
I’ve got friends and family on my phone contract and I want an iPad I’m just wondering if I’ll get the friends and family discount on that too? Thanks
Why have EE suddenly cancelled my Apple Music add on without any notification to me ?
Hi I have requested a discount code from the EE Perk website but when I apply the code to any number of phone and sim only plans, I get the following message. 'Sorry, that voucher's not valid' I reque...
Hi How do you reset your details for EE perk accounts? we have tried several times for my husband’s account but seem to be stuck in a loop. It states it’s emailing him a new password but does not We h...
It says I can upgrade but when I click on see deals it uploads the same page?
Are there any offers about for front line workers.
If I add smart benefit Amazon video to my EE sim plan, do I login using my current Amazon login details. And can I watch on my TV using the Apple TV EE sent me via the Amazon video app?
Hi Can I use the apple music smart benifit with an android phone. ThanksAdam
I have a student discount code from StudentBeans. I picked the phone and the plan from EE but even when I am near to the end of the checkout, I still cannot find where can I put the code to check the ...
