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where is my order

olivert
Investigator
Investigator

3 days and no delivery or tracking info cannot call ee or contact in any way what is going on 

6 REPLIES 6
olivert
Investigator
Investigator

i also have had no update payment was taken 3 days ago and order confirmation email received.

no tracking ect has been received 

s20 ultra grey and buds 

 

 

Jon_K
Former EE Employee

Hi @olivert.

 

Did you get an email containing an order number that you could use in our online order tracker?

 

Have you had any email or text from DPD?

 

Jon

only have success of order confirmation XKOxxxxxxxxx

 

payment has been taken therefor a binding contract is in place i expext the contract to be upheld as it should by law 

 

[mod edit: please do not post order numbers on the public board. Thanks!]

Jon_K
Former EE Employee

Hi @olivert.

 

Did you use this number to track your order?

 

Jon

solved the guys at ee were very helpfull and sorted it 

Christopher_G
EE Community Support Team

That's excellent, thanks for letting us know, @olivert.


Chris 🙂