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Delivery

Harry28
Visitor

‎25-04-2020 11:09 PM

Ordered a Apple Watch 3 days ago had a email order confirmation but then had a other email sent to my old email about order out of stock?

 

will I still be getting my order or do I have to call and order a different one?

 

also the email asked me I can ring up “have a range of products” does this mean my order cancelled.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎26-04-2020 09:30 AM

@Harry28   The device model type you ordered is out of stock your order still stands but you can change it if you wish.  EE can not say when you’ll receive this device as EE have to wait on Apple to ship them more but because of the current situation that could take awhile.   As the email is requesting you to call customer services I would call customer services.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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