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when will I get a text from dpd about delivery?

DeborahL91
Contributor
Contributor

‎27-09-2018 02:25 PM

My order was submitted over the phone yesterday and I received the confirmation email and told the phone will be with me by Friday (tomorrow) and that dpd will text me but I’ve heard nothing more. I’m not able to track my order as the reference number and my email address are bringing nothing up on your website. Help please 

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎27-09-2018 03:44 PM

Good Afternoon @DeborahL91

 

Thanks for coming to the community.

 

If you give our customer service team a call they will be able to check the order for you and give you an update on your order.

 

Let me know how you get on 🙂

 

Leanne.

0 Helpful
DeborahL91
Contributor
Contributor
In response to Leanne_T

‎02-10-2018 02:34 PM

Hi Leanne, 

 

I've just seen this. I went to the shop on Thursday and got sorted. I'm just waiting on my returns bag to come to post back the s8 as I got the s9

 

Thanks 

0 Helpful
Leanne_T
EE Community Support Team
In response to DeborahL91

‎02-10-2018 02:55 PM

No problem @DeborahL91

 

Thanks for the update 🙂

 

Leanne.

0 Helpful
Mikeyy247
Established Contributor
Established Contributor
In response to Leanne_T

‎02-10-2018 09:23 PM

Glad you got it sorted