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update

pawelg
Explorer

‎06-07-2020 06:45 PM

I make an order for upgrade 10 of May I get a order confirmation on my email but still didn't get it.

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎06-07-2020 07:26 PM

Hi @pawelg 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
pawelg
Explorer
In response to Northerner

‎06-07-2020 07:36 PM

yes I get something like that 

Oops! Your tracking timed out.

Search again for the latest info on your order.

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to pawelg

‎06-07-2020 08:29 PM

Hi @pawelg 

 

You will need to call EE CS on 150 if that doesn't work.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful