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unsolicited calls and texts

TechnophobeBSc
Valued Contributor
Valued Contributor

‎24-08-2020 04:35 PM

I haven't had my phone for long and haven't made any calls or sent texts yet I'm getting a steady flow of unsolicited calls and texts including a text that woke me at 4 in the morning about a horse race and the age-old call about my accident. Is EE more susceptible to this than other providers?

0 Helpful
3 REPLIES 3
Jon_K
Former EE Employee

‎25-08-2020 08:49 AM

Hi @TechnophobeBSc.

 

Did you get a new number when you got your phone?

 

Our Customer Care team can change your number if you wish.

 

Jon

0 Helpful
TechnophobeBSc
Valued Contributor
Valued Contributor
In response to Jon_K

‎26-08-2020 02:22 PM

Yes, I got a new payg sim card.

0 Helpful
Matron
Contributor
Contributor
In response to TechnophobeBSc

‎26-08-2020 02:42 PM

Register your new number with The Telephone Preference Service:

 

https://www.tpsonline.org.uk/