unable to track delivery as there was no order number on my email confirmation.

[ChrisHum]

Delivery should be today but I’ve had no contact from DPD. I am unable to track it because there was no order number on my confirmation. I have checked junk folder as well. 

[Jon_K]

Hi @ChrisHum 

Welcome to the community.

When did you place your order?

What did you order?

Jon​​​​​​​

[ChrisHum]

Hi Jon,

Thanks for the reply.

Its sorted now, DPD lost it in transit.

I am a little disappointed though as DPD told me that EE will begin an investigation and post a replacement straight away. I’ve now been told by EE that it can take up to 72 hours for them to send my phone. 

[Jon_K]

I'm glad you got to the bottom of this, @ChrisHum.

I'm sorry to hear that this was the case though, I hope you enjoy using the phone when it arrives.

Jon