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Upgrade directly with EE

sophiat
Visitor

Hi I have just upgraded using my EE account which worked well. My previous contract was with Carphone Warehouse-do I need to let them know I have now upgraded directly with EE or will you let them know?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@sophiat   You only got the old contract via the carphone warehouse after that your contract is with EE and only if you had a issue with your device would you need to go back to the carphone warehouse.   How or where you upgrade has nothing to do with how you upgraded the past.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@sophiat   You only got the old contract via the carphone warehouse after that your contract is with EE and only if you had a issue with your device would you need to go back to the carphone warehouse.   How or where you upgrade has nothing to do with how you upgraded the past.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.