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16-07-2021 12:08 AM
I posted my trade in phone through the post box🙈 I had a text to say it hasn't been received. I'm a bit lost on what to do
16-07-2021 06:17 AM
@carianwenCooper There’s nothing you can do. You start getting these messages to soon anyway I wouldn’t worry about it just yet.
16-07-2021 07:48 AM
Morning @carianwenCooper
Thanks for coming to the community.
When did you return the phone?
Thanks 🙂
Leanne.
17-07-2021 08:36 PM - edited 18-07-2021 12:35 AM
@Leanne_T @last weekend I believe, it's really starting to worry me. I didn't think to take it to the post office and just put it in the post box🙃🙃 they've text me to say their going to charge me so I'm hoping they get it soon, I made sure it had enough time to get ther
18-07-2021 09:03 AM
Hi @carianwenCooper,
Hopefully your phone will arrive soon. If you have any queries, please get in touch on 0208 732 3798.
James
08-12-2021 06:39 PM
I have the same problem and they charged me for it. I rang them this morning and they said they will locate it. I’m just so frustrated right now.