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tracking 4GEE broadband order

Peter_Watthey
Skilled Contributor
Skilled Contributor

Ordered 4GEE Home mobile broadband which says in stock usually dispatched same day. Got confirmation and order number but nothing after two and a half days. Order Tracking says it can't tell me right now. Blurb says customer services don't have access to status. Who should I call please?

1 SOLUTION

Accepted Solutions
Peter_Watthey
Skilled Contributor
Skilled Contributor

OK I decided to call 150 at 8 am. The order was frozen for some unknown technical reason and the guy in Darlington took a new order. Took about 50 minutes end to end so not too bad. Nice guy. Expected Monday.

View solution in original post

2 REPLIES 2
Peter_Watthey
Skilled Contributor
Skilled Contributor

OK I decided to call 150 at 8 am. The order was frozen for some unknown technical reason and the guy in Darlington took a new order. Took about 50 minutes end to end so not too bad. Nice guy. Expected Monday.

Leanne_T
EE Community Support Team

Morning @Peter_Watthey

 

Thanks for updating the post and letting us know this is now sorted for you.

 

Let me know if you need any further help 🙂

 

Leanne.