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Community Activity
XBOX gamepass link not working
I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me
Unlimited Full Works with Netflix on an iPhone
I have an iPhone and am looking to upgrade my contract. I wanted the Unlimited Full Works but specifically want Netflix premium as an add on. I see the iPhone version of this package lacks that option. If I was to opt for what I assume is the Android...
Oops! Your tracking timed out. Search again for the latest info on your order.
Trying to track my order Just shows Oops! Your tracking timed out.Search again for the latest info on your order.
Roaming
Hi, do I need to activate the roaming service or will it automatically switch on when I arrive abroad?
Slow download speed despite strong 4G or 5G signal
HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...
Mobile data enquiry
Please could you tell me if I have unlimited data allowance please
Watchlist now on EE Apple TV
Lovely surprise to open the EE TV app to see it’s been updated with watchlist feature. This was on my wish list. Excellent addition.
Still a dead after 6 months
Every time I login into the app, and that included today. I keep on finding the option to do a renewal on my Broadband. But as per usual when I try to find out what options are available. It times out with the same stuck record message, sorry, someth...
Identifying Mobile Devices connected to EE TV Pro box
Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...
Getting "Too Close" warning on Smart Wifi Plus
Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...
