order delivery date confirmation

janos91
Visitor

‎21-06-2019 08:04 AM - last edited on ‎21-06-2019 09:27 AM by EE Community Moderator

Hi there,

 

I have ordered my phone on the 19th June. However, ever since. I have not received confirmation of delivery.

 

May I just check if there are any kind of issue with the order processing system?

 

Many thanks in advance.

 

Kind regards,

 

Janos

 

[mod edit: please do not post personal information on the public board. Thanks!]

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎21-06-2019 08:20 AM

@janos91   You’ll need to call customer services about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Katie_B
EE Community Support Team

‎21-06-2019 10:13 AM

Good Morning @janos91. 

 

Thanks for coming to the community. 

 

What phone did you order?

 

Did you receive a confirmation email?

 

How did you process the order?

 

Speak soon, 

 

Katie 🙂