Community Activity

Resolved! EE sending me a new SIM? Scam?

Just had a call claiming to be from EE. Said due to “recent merger” I would receive new SIM in next few days but would retain existing number and nothing else would change. Then started asking for ID confirmation.Didn’t feel right so ended the call. ...

Donhay by Visitor
  • 2695 Views
  • 8 replies
  • 3 Helpful

Resolved! Battery Backup for WIfi 7 Router

Hi,I have just renewed my Broadband/Landline contract with BT. (Still in the cooling off period).  I also requested a tech guy to check out my wifi  as it has a few issues. One of the things that came up was that my existing router may require upgrad...

oldbuffer by Investigator
  • 132 Views
  • 11 replies
  • 0 Helpful

leaving EE

Hi theremy contract with EE has ended (since early April) so I decided to transfer my number to a different provider using the PAC. My only worry is what happens to my "relationship" with EE. will it be canceled automatically since the number is no l...

nasose by Contributor
  • 15 Views
  • 2 replies
  • 0 Helpful

Mini box apps

I've received my Pro and Mini boxes ahead of my switch to EE next week ( hopefully, but that's a different story).I positioned my boxes and connected them up ( no ariel to the Pro yet), connected my existing WiFi and successfully updated the firmware...

Is it a scam?

I bought a phone card, but the number is already in use by someone else. I topped up £10, and the shop & customer service said they can't refund. I feel very helpless! 

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Lukjs by Visitor
  • 7 Views
  • 0 replies
  • 0 Helpful

Spend cap stopping free messaged

I have received a message from the NHS but cannot respond as my spend cap is zero. The reply is free.  I tried to contact EE using 150 but that was rejected due to my spend cap. I set the spend cap as I was being charged for things I cannot control b...

Spireman by Investigator
  • 48 Views
  • 8 replies
  • 0 Helpful