'order back on track'

[Chloebo26]

Hi, I ordered an iPad space grey 12.9" 2 weeks ago. Before it said order confirmed / awaiting confirmation and then on 6th May I received an email to say that order is back on track but nothing since. 

What does this mean? 

[Christopher_G]

Hi @Chloebo26

Which memory size did you choose? I'll check our stock levels.

Chris

[Chloebo26]

Hi it was the 128gb version

Sent from my iPhone

[Christopher_G]

OK thanks, @Chloebo26.

I've checked and the delivery guidance at the moment is to expect dispatch when we receive stock from the manufacturer.

As soon as it's ready to deliver, our courier company will be in touch with you.

Thanks for your patience so far.

Chris

[Chloebo26]

Do you have any idea possibly how long?

Sent from my iPhone

[Christopher_G]

I don't have any more info at the moment, @Chloebo26

If you would like to discuss your order, or change to a different available version, I'd recommend speaking to our Mobile Care team.

Chris