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11-05-2021 08:57 AM
I am concerned that it’s seems to be a common problem with EE. An activation email is sent upon registering however does not let you log in to obtain the code. I have registered correctly with work address and ID this was some weeks back. I can also confirm that I have been in touch with IT about blocking such messages and they rightly say that you have received prior messages from EE to your account so 100% not blocked. Nor in junk or spam.
please sort this EE. Why advertise such an offer if you make it so painfully difficult to obtain.
11-05-2021 11:08 AM
Hi @Coatze2021
Thanks for coming to the community.
Have you received an email to let you know your details have been verified?
Are you not receiving the password reset email?
Thanks 🙂
Leanne.
11-05-2021 11:52 AM
Yes I have received an activation email which has been fine. However when I click into the link to access the code it asks me to login again and send activation email. Stuck in a loop
11-05-2021 12:42 PM
Thanks @Coatze2021
Did you register using your work email or personal email and photo ID?
Thanks 🙂
Leanne.