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Resolved! SIM Question
Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?
amazing over the phone support
I spoke to Bobby this evening regarding my EE add ons and he was so lovely, very helpful and looked into everything for me. Couldn’t fault a thing, got everything sorted for me and even gave me some advice for any future improvements i could make via...
TV without subscription when moving from BT
Hi, currently out of contract with BT, and have BTTV but box only, no subscription (can record TV, etc). Now out of contract and looking at moving to EE (BT don't seem to want to let me renew). Currently have BTTV but 'box only' package (was a user s...
Trouble Connecting Smart Hub Plus Without ONT Modem
Hi,I recently joined the plan and received the Smart Hub Plus. I’m trying to set it up using this guide: https://community.ee.co.uk/t5/Broadband-Landline/Need-Help-with-Your-Home-Broadband-Speed-or-Connection/td-p/547909, but I can’t connect the red ...
Pack says waiting?
Just ordered a sim only 8gb £10. Money taken from account, sim turned up and put in (did switch off and on etc). Says I have no live pack or credit. It does show the pack 8gb £10 but says waiting........how do I get the pack I bought when ordering th...
how can i get sub titles withh ee television
how can i or is subtitles not posible on ee
Where’s my order?
Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery. Any help would be appreciated as I’m not able to contact EE directly...
Codes
I've been having the same issue for 10 days now. I switched to Lyca, and both EE Customer Service and EE Store acted like they were hearing about it for the first time. They said they were looking into it, but I haven't heard back yet. They opened a ...
Resolved! When will EE bring TTTV to their TV Platform?
My Mother has recently moved her TV , Broadband and Telecom services to EE. The system was installed yesterday and last night she went looking for her favourite Free to Air TV channel, TPTV (Talking Pictures TV). This popular TV channel specializes i...
How to cancel an incorrect order
I went to the store in my town to get an unlimited data pack for my mobile phone, but received emails saying I ordered broadband. I didn't order any broadband, it was a mistake! The fact is that my home has already had EE broadband setup years back. ...
