new update

[Samste-r207]

hi I upgraded to a new iPhone12pro  29/10/20 my status of the phone says waiting on confirmation on delivery can you inform me how long this will take I haven't received any confirmation via text or email 

[James_B]

Hi @Samste-r207,

Welcome to the EE Community. 🙂

Which colour and storage size did you order?

Thanks

James

[mihaela891131]

Same here 

me and my wife we placed the order on 1st of November..I still got nothing on my tracking number is saying “order confirmed” expecting dispatched in 24 H but already waiting 3-4 days and nothing ...

iphone 12 - 128 GB , pasific blue 

....

disappointed situation 

[James_B]

Hi @mihaela891131,

Welcome to the EE Community. 🙂

Was it the iPhone 12 or iPhone 12 pro you ordered?

Thanks

James

[mihaela891131]

iPhone 12Pro sorry  my bad ...

but is taking too long guys !

[Kkiln44]

Same. Ordered on pre-order date, expected delivery 23rd Oct, no order, called and told order was done wrong & no stu discount added so had to cancel and re-order. Back of the queue I went 🙄.  Re-ordered same day - Fri 23rd Oct, for the Silver 12 pro 128GB and my tracking STILL says ‘awaiting confirmation’ in the expected delivery date part. Never again will I pre-order with EE! 😩

[James_B]

Hi @mihaela891131,

The delivery guidance when you placed your order was dispatch within 21 days.

Thanks

James

[mihaela891131]

So u want to tell me I have to wait the another 2 weeks for dispatched? 
😳😳😳😳😳😳

[Samste-r207]

hi James it was iPhone 12 pro 128 gb pacific blue

[James_B]

Hi @Kkiln44,

Welcome to the EE Community. 🙂

Sorry, I'm not able to give you an estimated delivery timescale for that model.

The delivery guidance when you placed your order was 'Order now. We will deliver to you as soon as we receive stock from our supplier'

James