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19-08-2021 08:19 AM
apoligies if this is in the wrong place but i am new here. i have topped up an EE mobile on an automatically renewing pack online for some time. I now have an additional mobile with a different EE sim, i added the number on to my account thinking i would be able to to up both numbers on the EE website but the second number doesnt show up anywhere. I am currently using a voucher code which is ok but i would prefer to have an automatically renewing monthly pack on both online. Any help please
19-08-2021 10:42 AM
19-08-2021 11:49 AM
Yes i have and if i try to add it again it say you have already added this number. I thought i would be able to toggle between the two numbers to top up Thanks for replying.
19-08-2021 11:54 AM
@branny When you're on the My EE app.
If you select the menu, does it display a mobile number at the top?
Thanks
Chris
19-08-2021 12:08 PM
Found there are two account numbers now and i can switch between the two numbers. Sorted Thanks Chris
19-08-2021 12:36 PM