just joined web site

mudmonster
Explorer

‎26-06-2021 05:26 PM

Hello ,just joined web site to try and alter my T.mobile(ee acount) I am currently on PAYG and want to remain on it,Web page now tells me I am on prepay ,I haven't signed up to anything .Am I still on PAYG ?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎26-06-2021 05:49 PM

@mudmonster   Yes you are.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
mudmonster
Explorer
In response to Chris_B

‎26-06-2021 06:31 PM

Is that Yes ,I am still on PAYG

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎26-06-2021 07:32 PM

Yes, Prepay = PAYG.

 

However EE removed online management of T-Mobile a/c's a year or 2 back. You can only do oi by the the Text Service or by phoning up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP