identify number of unit in office
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27-07-2020 12:27 PM
I have just joined a company and am trying to sort out the EE account.
There are 6 x devices listed, but I can only trace 4 of them so not sure where/who has the other 2.
Firstly is it possible to temporarily suspend service on the 'missing' devices to see if/who shouts up that a device has stopped working ?
Secondly, on the account there are 2 x 4GEE Home devices listed with associated mobile number, but we only have 1 in the office. So that I do not suspend the one in the office, how can I identify which number is the router in the office ?
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27-07-2020 01:48 PM - edited 27-07-2020 01:52 PM
You can find it by:
- Texting NUMBER to 150 from it.
- Looking at http://add-on.ee.co.uk/status to see your current status. incl. mobile no
- Logging in to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover. Then look under the System Settings. It might be called "MSISDN" there.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
