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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Upgrade Applied to Wrong Number

Hi there, I have an EE account with 2 phone plans. I called on Friday to upgrade one of the plans, and despite checking with the agent that the correct number was being upgraded, it turns out it's actually been done on the wrong one. I checked My EE ...

SIM card not arrived

Hi, I am a new customre and subscribed to a sim only monthly plan last week. I reveived a confirmation email on Monday 20th July saying my sim card was on the way, but I still havent received it.In the meantime i received confirmation letter of Direc...

jp31 by Visitor
  • 425 Views
  • 1 replies
  • 0 Helpful

OnePlus 8 Pro Question...

Good afternoon I am looking to purchase an unlocked OnePlus 8 Pro direct from Amazon in the near future - so long as I upgrade my current EE sim-only deal to a 5G plan will I simply be able to use the same sim to with my new phone and have access to ...

dc2404 by Visitor
  • 687 Views
  • 1 replies
  • 0 Helpful

identify number of unit in office

I have just joined a company and am trying to sort out the EE account.There are 6 x devices listed, but I can only trace 4 of them so not sure where/who has the other 2. Firstly is it possible to temporarily suspend service on the 'missing' devices t...

Paul-12 by Visitor
  • 562 Views
  • 1 replies
  • 0 Helpful

My order hasn’t arrived

Hi, I placed an order last week. It said usually in stock within 1 day. A week later and there are still no updates on the order. I have tried tracking the order but nothing comes up it’s for my daughters birthday! 

Mhopper by Visitor
  • 402 Views
  • 1 replies
  • 0 Helpful

Order hasn’t arrived

Hi, I ordered the gold Apple Watch series 5 last Tuesday and have only received the order confirmation. Kinda disappointed because the email and the EE online store said dispatches in 1 day (so I expected it to be here quite a while ago) and now ther...

Ciri46 by Explorer
  • 428 Views
  • 1 replies
  • 0 Helpful

SIM DEAL

I get to secure checkout and that is far as the ee shop lets me get picture of deals but nothing to comfirm my order

NICKY76 by Visitor
  • 411 Views
  • 1 replies
  • 0 Helpful