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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

PAC Code

How soon after registering my PAYG Sim can I request a PAC Code?

Mike2121 by Visitor
  • 513 Views
  • 1 replies
  • 1 Helpful

PAYG Data Sim for Broadband expiry and roaming

I have just ordered a PAYG Data SIM for use in a 4G router for when travelling between a couple of residences and use when on holiday https://shop.ee.co.uk/broadband/mobile-broadband/free-mobile-broadband-pay-as-you-go-sim Do the PAYG data SIMS expir...

Upgrade

Hi, I ordered an upgrade to my mobile phone yesterday.  I didn't get any email, so this morning I went back into my account and see there was an order in my basket, so I thought I must have not gone through with the whole order.  I placed order and g...

Delivery

Good afternoon ... Saturday I bought an Apple watch on the EE website, I'm trying to track it by the code I was given, but a message appears on the EE app saying that it is not possible to track it at the moment. what should I do?? since at the begin...

Luis30 by Investigator
  • 402 Views
  • 1 replies
  • 0 Helpful

Resolved! sim not provisioned

hi I got my new contract yesterday Samsung galaxy s20+.I set it up about 3pm and still not working, I've reset it loads of times. Any suggestions please  Thanks 

Stac code from another network

Hi I have decided to join EE and leave my previous network, however I'm not planning on keeping my old number. The previous network provider have given me a Stac code and advised I should give this to my new provider, so as to cancel my old number an...

call us to provide more information

I've been trying to ring EE for over an hour and I can't get through, is there an alternative number to 0800 i can use? Also does anyone know what other information i'll need to pass? the email says:your order is almost complete we need a bit more in...

Online upgrade issue

I upgraded my phone online, however, the phone has now arrived and it is an additional line and hasn’t upgraded my current line and phone. How do I transfer my current number to the new line and remove the additional line.  

EE AirPod Order

Hey, I ordered a pair of AirPods on Friday over the phone as there was a problem with me ordering online, but I haven’t heard anything since. The money had gone out of my account but I have no confirmation or delivery updates..

Snb1999 by Investigator
  • 499 Views
  • 5 replies
  • 0 Helpful