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iPhone upgrade issue

Karen2019
Contributor
Contributor

‎11-10-2021 04:10 PM

I am eligible for a standard upgrade, I’m trying to upgrade but each phone I pick says the same thing -

 

‘Sorry Karen, it looks like there are no suitable plans available for this device right now.’

 

I want to upgrade to an iPhone but all day this - is this an issue with my account? 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-10-2021 04:15 PM

@Karen2019  give customer services a call as they will be able to help you get this resolved. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful