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iPhone 13 pro max order tracker

Phoeb1
Investigator
Investigator

‎29-10-2021 10:32 AM

It’s been a month since I ordered my iPhone 13 pro max (silver 128GB). My order tracker updated a week ago to say that dispatch is expected within 24 hours (absolute lie). I checked this morning, and it’s gone back to “order confirmed” ?????? Why? In the delivery queries, EE said they update the tracker when they get a new delivery - does this mean I was supposed to get my phone from that new delivery and they decided to give it to somebody else? What an absolute farce.

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2 REPLIES 2
Phoeb1
Investigator
Investigator

‎29-10-2021 10:27 AM

I have had this too, after waiting a month already! I checked this morning and it’s now gone back to “order confirmed”. It’s an absolute farce.

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Northerner
EE Community Star
EE Community Star

‎29-10-2021 10:47 AM

Hi @Phoeb1 

 

Your point is unlikely. EE would have likely expected stock which never arrived. Apple own site says 23 Nov - 30 Nov for this device and they will prioritise their customers first. 

 

Simple fact is supply chains are stretched and delayed. Nothing EE can do about thatvas it's a global issue. 

 

Thanks



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