This is beyond the joke! I ordered my phone on the 29th Sept, wasn’t out of stock in the website, or I would have ordered a different colour. Received an email confirming order, and one to say it’s in the way, but guess what? Nope! Still stuck in a holding pattern and awaiting confirmation.
Does anyone know what’s going on? I’ve been with EE years, and seriously thinking of cancelling the order and taking my business elsewhere!
i am also not paying a monthly fee for a phone I haven’t got!
I ordered the iphone 13 pro max Sierra Blue 512GB On the 26th Sep, and it's still awaiting confirmation. Have no idea when will it be delivered, I might give them a call if there is still no update next week.
iPhone 13 orders are being dispatched on a first come, first serve basis as stock arrives from Apple, and we update our order tracker as soon as deliveries arrive, so you can see the latest information we have.
The date you receive your iPhone 13 may vary depending on the colour and size variant you have pre-ordered, but we expect to receive regular deliveries from the manufacturer and will be getting them out to you as quickly as we can.
Our delivery partner DPD will contact you by text by 8pm the day before delivery to let you know to expect your order the following day.
If your email doesn’t work with the order number then try using your mobile number instead. When typing in my email and code, it doesn’t work but only works when typing in my mobile number instead. Try both one will work hopefully 😊
