Community Activity

Tracker number expired

Hi guys I ordered a phone last week on 3/6/25 but haven’t heard anything back from you. I paid an upfront fee but my tracker number is not working  Can you help please?thanks in advance 

EE - missold contract

Hello. I had a PAYG sim with EE that had Internet blocks etc so ventured into a store to ask if the blocks could be removed. I was told I had to move to monthly contract. So, with three members of staff, and me alone in the store I felt obliged to ag...

Is EETV a disappointment?

Having decided to save money by leaving Sky and moving to EETV, I am beginning to regret the decision less than a week in.the boxes keep freezing, is this normal?the WiFi is supposedly at a level I had previously with BT so can only assume that it’s ...

IainB2025 by Investigator
  • 2213 Views
  • 28 replies
  • 18 Helpful

Airtime Rewards with multiple numbers (lines)

Hi there, Trying to figure out if this is possible or not possible, My and my partner share an EE account, which has both of our lines on and our broadband. However I am trying to discern whether we are able to both use and benefit from Airtime Rewar...

Data top up

I just topped up £10 of data the reset if for the 12th of June it’s currently the 8th I REALLY really need to use it now though it’s urgent 

Identifying Mobile Devices connected to EE TV Pro box

Been meaning to ask this for some time but keep forgetting. We have two mobile phones with the EE TV app that are connected to our EE TV Pro box but the box identifies them both as Mobile Device. You can only pair or unpair a device but if I want to ...

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PaulB2005 by Valued Contributor
  • 170 Views
  • 5 replies
  • 0 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 40795 Views
  • 290 replies
  • 90 Helpful

Payment

Hi if you bill is produced on the 29th to be paid on the 6th how long after the 6th before you get a late payment fee? 

ee roaming not as good as first thought

i am touring europe in a motorhome, i have a router in my motorhome that i have inserted a recently purchase full works sim. with europe roaming up to 50gb . i also upgraded my phone to essential plus so i have eu roaming on that as well. i have been...