iPhone 12 and 12 Pro preorder thread

[Kyemaloy]

Saw that there was an XS/XS Max thread back in 2018 and fancied seeing if anyone would respond to a new one for the iPhone 12 preorders!

Ordered myself an 128GB iPhone 12 Pro in Pacific Blue, albeit it with minimal photos showing the new colour so I'm a little nervous as someone who's gone Silver for the past few years.

Order is currently sat at Order Confirmed, Awaiting Confirmation for the delivery date but I hope this evening (as per previous years) it changes to delivery for Friday.

What phones and experiences has everyone else had this year?

[Beany96]

Remember the retail boxes for the IPhones are half the size now so when EE get shipments double the amounts would be sent compared to other years 

[Lozza03]

After complaining yesterday. I can no longer see my tracker. Says it can’t check at this time 😰 so have no idea when I will get mine 😥

[connorpowell]

@Lozza03  Which information are you using?

So far (of all the orders I’ve have with EE, which is a fair amount) I always have to use the email address with the 10 digit code, the phone number always brings back the “sorry we can’t show this information” screen.

I mentioned it a couple days ago as well but to be safe; you might want to ask EE which email they’ve confirmed delivery through - as my log in and my order are under different emails for some reason (must have registered it at some point but for the life of me can’t remember) 

[lred]

Call me crazy but shouldn't all the information just be accessible through the MyEE login on the Web and the App?

Apart from the awful communication which has highlighted the disregard EE hold against us customers this whole debacle has also shown how disjointed their systems are.

They also show very little regard for the front line staff having to deal with unhappy customers calling yet no actual communication to them of the issues on Thursday night/Friday.

[Lozza03]

That's what I'm using to. Yesterday it said dispatched in 24 hours. It had said that from Friday. Now it says :

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

For the latest news on device launches, pop by the EE Community.

For more info on ordering, or if your order hasn't arrived, visit our Help section. 

[Charoq]

Does anyone else’s say that there’s should be delivered between 26th-31st Oct?? Can I trust these dates? I ordered the pro in silver 100gb 128gb

[Perry-shay]

iPhone 12 Pro 5G 128GB GoldIncluding your SIM card(s) and any add-on accessory items

Expected delivery date:

02 Nov 2020 - 07 Nov 2020

Delivery to:

Your Address

 
Made and confirmed my order on the 18th of October.

[Perry1991]

Ok so I’ve ordered the iPhone 12 pro which was placed on Friday had a email to say my order has been placed successfully. Now I’m receiving emails they’ve saved it in my basket but when I check the tracking it’s still on first stage anyone suggest anything 

[Nama92]

Mine says 26th-31st. I ordered the silver phone 128gb and 100gb plan too. Not feeling hopeful it’s going to arrive between those dates after reading this thread.

[Charoq]

I wouldn’t be hopeful either. My dates have now changed to ‘awaiting confirmation’