iPhone 12 Pro Max 512GB Graphite Stock Update

[fvarghese99]

Hi,

I would like to ask when the stocks for the iPhone 12 Pro Max 512GB Graphite would be arriving as I was told that the stocks for this specification would be restocked this week and that I would get the phone by then. Thanking you in advance 😊

[Shanzii]

That is such good news, so happy for you! I actually got a message from DPD saying my watch will be delivered tomorrow! Exciting

[fvarghese99]

So I think this is how you know if your phone will be coming like I tried to track my order and for some reason it said:

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

For the latest news on device launches, pop by the EE Community.

For more info on ordering, or if your order hasn't arrived, visit our Help section. 

I don't know if this is just for me

[Techlab2k]

Yes! 🍺🍺🍺🍺🍺 

[Techlab2k]

Just going to have to wait it out but it won’t be long now.

Trust me, it’s worth the wait.

Took it out for a play today.

[Techlab2k]

Drat, don’t know how to unhide the image😩

[fvarghese99]

Wow @Techlab2k the image is awesome 😍😍😍

[Peter2311]

Hi Guys, 

Just though I'd let you know that last week I decided pull out of the waiting game and cancel my order and go sim only. I'll be saving some money and using my trusty Xs Max until the iPhone 13/12s Pro Max comes out. 

Glad to hear that you guys are starting to receive your phones now 🎉 enjoy!

Catch you guys later this year!

[Daniel109]

I think I will be doing the same today. Tried to upgrade last week after the website being very clear about the phone being in stock. 

Ordered upgrade and the system tells me it is definitely in stock on the order tracker. 

Contacted customer services after 72 hours of no updates and was told stock is in transit to EE - that is by definition not in stock... that’s out of stock...

Then after reading forums it turns out EE have only just started dispatching December orders... so it’s out of stock and I’m in a lengthy queue...

Been lied to by EE for the entire upgrade process. Now thinking about cancelling the lot and picking a more honest operator!

[fvarghese99]

Hi @Daniel109,

This is the case for all the network providers as I've been checking it daily, everyone has the 128 and the 256 but not the 512 so I think it would be the same for the other network providers as well like they will prioritise the back-orders when they start receiving stock of the 512 and I know the frustration, as I was like you ordered it knowing it's in stock then after 48 hours I called them to ask what's happening with my order that's when they said it's out of stock and they asked if I had seen the description under the in stock which says something similar to 'will be dispatched when stock from supplier arrives' that's when I asked them why are you still saying it's in stock when you don't have it in stock. My suggestion is before you cancel look around to see if any of the network providers have the 512 in stock as I was tempted to cancel many times but I didn't and finally I got the phone (currently still being delivered but I'll have it today).

[fvarghese99]

Hi @Peter2311,

The iPhone 13 is rumoured to get a 120Hz display so that's a good decision on your behalf and it's been a rollercoaster of emotions hahaha thinking we'll never get our phones but now it seems like everyone is getting it so I am happy 😊