For up-to-date information and comments, search the EE Community or start a new topic. |
08-01-2021 12:52 AM
Hi,
I would like to ask when the stocks for the iPhone 12 Pro Max 512GB Graphite would be arriving as I was told that the stocks for this specification would be restocked this week and that I would get the phone by then. Thanking you in advance 😊
Solved! See the answer below or view the solution in context.
14-02-2021 09:06 PM
Hopefully like you said it'll arrive in a few weeks or maybe even days but now for some reason I can't track my order. I'll probably be checking again tomorrow to see if it was an issue with EE.
Hopefully this will be the start for EE sending out the phones of customers who are on back-order.
Enjoy the new phone take awesome pictures 😊
14-02-2021 09:08 PM
Hi @Shanzii,
That might be the case as they're probably out of stock for the apple watch, did you call the Customer Service to see what the issue was with your order?
14-02-2021 09:16 PM
@fvarghese99 Yep, constantly. I ordered it and was told I'd receive it Monday but that was obviously a week ago. Got in contact with customer service and my order was cancelled without consent, had to pay £20 upfront to reorder as they couldn't put me back on the plan I had already agreed to and made an order of. Many times I was told I'd get it Monday, but now I'm constantly told it is out of stock and I'm on a back-order. The watch was showing in stock yesterday too but apparently, it never came back in stock lol. Seems all SE versions of the apple watch are currently out of stock. They really only get deliveries from Apple once a week?!
14-02-2021 09:24 PM
Hi @Shanzii,
Yea EE gets delivery every Thursday but with the iPhone 12 pro max 512 there hasn't been a delivery since the launch btw when you check for the apple watch does it say out of stock or does it say out of stock but also like a dispatch within X amount of days?
14-02-2021 09:29 PM
@fvarghese99 It says;
Out of stock now
Order now. We'll deliver to you as soon as we receive stock from our supplier.
Yesterday it said;
In stock
Order now. We'll deliver to you as soon as we receive stock from our supplier.
14-02-2021 09:34 PM
Hi @Shanzii,
That means they don't know when they'll have new stock as they are waiting for apple to send it so maybe it can be a week or like a month it all depends on apple. This is the case with my iPhone as well.
Hopefully it doesn't take as long as the iPhone
15-02-2021 01:14 AM
Well, I’m using the unicorn now. I can’t speak for the watch issues. I got a six overnight in December with no issues-any colour next day. I’m sure there’s a BREXIT factor in all the deliveries to take into account too.
I hope everyone gets their devices soon.
if you have been waiting for the Pro max though, the camera is effing amazing.
15-02-2021 01:17 AM
I’m replying on my new 512 pro max so they are coming through. Keep the faith, it will arrive soon and it’s sleek as😀
15-02-2021 01:25 AM
@Techlab2k I think you're the first person to get the phone from this thread so there's hope lol. I am glad you're enjoying the new toy.
15-02-2021 03:52 PM
Guys I got an email from DPD saying that they'll be delivering my phone tomorrow 🎉🎉🎉🥳🥳🥳