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08-01-2021 12:52 AM
Hi,
I would like to ask when the stocks for the iPhone 12 Pro Max 512GB Graphite would be arriving as I was told that the stocks for this specification would be restocked this week and that I would get the phone by then. Thanking you in advance 😊
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28-01-2021 07:56 PM
Hi @Peter2311, that's great news hope you get your phone next week
29-01-2021 04:36 PM
Guys I have some bad news, so I called in to see if they would say the same thing but unfortunately, the person I talked to said that the iPhone 12 Pro Max 512 variant is still out of stock and they don't know when it will be arriving.
30-01-2021 01:26 AM
Hi @fvarghese99 ,
To be honest I was expecting them to say the same thing to me when I called up on Thursday. I really think that what you get told depends on the EE customer service person that takes the call.
I plan on calling EE again later today just to confirm what I was told on Thursday. I'm considering cancelling my order if I don't see any progress by the end of next week because at this rate the iPhone 13 will be almost out by the time we finally get our hand on the iPhone 12 lol.
Will keep you posted.
30-01-2021 01:34 AM
Hi @Peter2311,
The funny thing was the guy was like when you get your phone call and ask for a refund cause you paid for an early upgrade but that didn't happen so when I get my phone I will be doing that IF the phone comes before March. I don't wanna cancel and then it's restocked up someday then I'll have to do all this again so I will just wait.
I'll keep you posted on the journey
31-01-2021 04:40 PM
Hi All,
Another quick update, I called up yesterday to confirm what I was told on Thursday and this time the CS agent told me that the iPhone 12 Pro Max 512 is still out of stock and he don't know when it will be arriving 🥴, I then said to him that I wasn't told that last Thursday..
He then told me that because he's working from home he doesn't from full access to the EE system so it could very well be the case that I'm scheduled to receive a text from DPD confirming my delivery slot next week. So it really does depend on who picks up your call to EE.
@fvarghese99 , make sure you get your refund!
Let's see what happens next week.
31-01-2021 04:57 PM
Hi @Peter2311,
I hope you do get your phone this week because it's been months now and I checked the Apple website yesterday and the iPhone 12 Pro Max 512GB Graphite is available to order and, on the website, it said if I ordered it, it will be delivered on the 2nd of February (which is this Tuesday) therefore, this gives me hope as to assume EE will have stocks as well.
Btw I didn't know that some of the staff were working from home this makes sense now. Yea I'll be calling in to get my refund when my phone arrives. But thanks for this update hopefully we'll all get our phones this week or the coming weeks 🤞.
31-01-2021 05:51 PM
I think that the CS chaps are less clued up than we are! I could almost run a web site with all the companies and their forecast dates now. Apple have had a good stock of all colours of 512 for a week or so now.
Might not have any bearing but when they got the 128 EE got theirs about 2 weeks after and about the same for the 256. I hope everyone that pre-ordered the 256 got theirs as EE have pretty much sold out of them now on the online shop. 512 in a few weeks? Who knows.
31-01-2021 06:02 PM
Hi @Techlab2k,
I hope that is the case then that means either this week or next week we'll get our phones thank you for that information. New stock arrives on Thursday every week, I think. I remember someone said that to me when I called to get, an update on the situation. I'll be calling this Friday to see if stock has arrived. I'll keep all of you posted 😊.
05-02-2021 04:43 PM
HI All,
Hope you've all had a good week. Have any of you had any update on your phones?
Still nothing for me, I called up yesterday and got the same story.
Thanks
05-02-2021 05:13 PM
No, nothing yet. I’ve spent a few hours reading about Apple supply problems and it’s not good. Apple are saying that supply issues will last until Q2 that’s as far forward as June. That’s not to say that’s when they will ship, they will still slowly trickle through but not in any volume.
The other worrying thing is that they say they are repurposing components from other devices - power management chips, memory and processors (it seems from various industry sources) to make the iPhone 12. Worrying in that My phone may not be all it’s billed. Will it have the latest processor, the fastest ram and a decent battery life? I hope so. With a 2021 iPhone release coming will the 12 pro max get the effort it deserves?
I’m going to pick up a cheap deal on a 12 or a mini from Sky, probably, as a spare phone if needed and maybe flog it on when the pro max shows up.
The reason I’m holding on for the max 512 is that, as a photographer, my xs max is now my default camera and I’m rather keen on the new camera and extra storage. There’s no point in cancelling as all the other providers are in the same boat and I will be at the back of the queue when they do arrive.
Good luck everyone.