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EE Perks

I am unable to log onto my EE Perks to get a discount code. My password doesn't work and when clicked on forgot password it doesn't send me an email to reset it.  I tried ringing 150 and who i got put through to said they didn't have access to that s...

DRE87 by • Investigator
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Xbox game pass ultimate still linked to my xbox account

I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...

Resolved! Strange phonecall

Just received a phone call from this number 01438 989236 claiming to be EE..Wanted to buy me out of my sky contract for broadband promised me unlimited date on my mobile phone (in with EE already for mobile) is this a scam?

Resolved! Cannot Select from Channel Guide

I have  new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...

Dmella by • Investigator
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  • 7 replies
  • 3 Helpful

Recordings ending early

I have changed to a new EE Pro from a previous BT box and the old box used to allow recordings to start a wee bit earlier and finish 5/10 after the show but the new box doesn’t allow that option on settings that I can see and I keep losing the ending...

Website and App are both horrible

Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...

Ordering 1.6GBPS

Hi All, i am trying to order 1.6 Gbps line The order goes through ok at the beginningA ,bit of the back story first, I have 2 ONTs at my property, one was EE 900, but has just been canceled, to try to reorder the 1.6 on this lineThe other ONT is with...

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