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iPhone 11

reddogcd
Explorer

Hello,

 

just got a new iPhone 11, put my SIM card in and it says add data plan.

any help much appreciated.

thanks

1 SOLUTION

Accepted Solutions
It’s sorted now thanks, apparently I needed an esim.

Sent from my iPhone

View solution in original post

5 REPLIES 5
Christopher_B
EE Employee

Hi @reddogcd

 

I hope you're well and having a nice day, other than this issue of course.

 

Can I please just check, did you get the phone from us or somewhere else?

 

Thanks 

 

Chris

Hello,

I got the phone from argos.


Sent from my iPhone
Christopher_G
EE Community Support Team

Is it on contract or pay as you go, @reddogcd?


Chris

It’s sorted now thanks, apparently I needed an esim.

Sent from my iPhone
Christopher_G
EE Community Support Team

Ah OK. Thanks for sharing, @reddogcd. 🙂


Chris