Community Activity

Resolved! Moved over from BT and bill not what expected.

Hi got my first bill from EE today and it's £64, BT was £35. On the email I received 2 mths ago it's says were staying the same nothing will change .Contract will stay the same with the same ending date 13/12/25. BT account says bill on the 26 August...

Wonders85 by Investigator
  • 61 Views
  • 5 replies
  • 0 Helpful

Resolved! HR Contact Information

Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards

Resolved! Not receiving discord SMS codes

Hi EE, im not receiving SMS verification codes from Discord on my number. Could you please check if short codes from Discord are being blocked, and help me get them working? My phone number is ******* Thank you!   [mod edit: removed personal details ...

riahnna by Investigator
  • 57 Views
  • 5 replies
  • 0 Helpful

XBOX gamepass link not working

I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me

Ginnaz by Explorer
  • 2997 Views
  • 22 replies
  • 7 Helpful

Red ended wire needs to be longer

Hello a friend of mine has just recently had all the EE fibre installed and she has a red ended cable that is too short to put the router where she wants what is that grade of cable???? So I can go and purchase one elsewhere or maybe EE provide an ex...

Smoov by Explorer
  • 40 Views
  • 4 replies
  • 1 Helpful

Samsung unlock failed

I have used the EE online unlock code generator and It returned a invalid code. I have used 3 attempts on my Samsung S5 miniAnd worried that I may lock it permanently. The IMEI and unlock code has been checked 3 times. Any help would be appreciated  ...

EddieH by Investigator
  • 103 Views
  • 8 replies
  • 1 Helpful

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

Baz67 by Investigator
  • 1035 Views
  • 27 replies
  • 1 Helpful

Unable to activate my TNT Sports subscription

On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...

Spudee1917 by Established Contributor
  • 346 Views
  • 3 replies
  • 1 Helpful

Re: Getting charged for something that's already been sent back

I received my we box and did not like it so I sent it back after 2 days six months down the line I noticed money being taken out my account so they had six months money off me and said I didn’t ring them to cancel since then they are telling me me I ...