i ordered a P20 lite 16/12/18,but delivery is awaiting confirmation - why

[Gcp68]

i havehad confirmation email for the order stating its successful and in stock, but on tracking order it states awaiting confirmation , can anyone tell me why - if its in stoch there should not be a delay, im confused

[Rogersdave77]

@Gcp68 I would suggest calling customer service on 150 about this, they may need to ask a couple of security questions before they can dispatch. 

[Gcp68]

thank you for your pronpt reply, contacted them and it should be confoirmed and dispatched in 24/48 hours 

[Leanne_T]

Hi there @Gcp68

Glad you got this sorted 🙂

Let us know if you have any other questions.

Leanne.