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i need my number back

mohamed711
Visitor

‎07-07-2021 07:04 PM

i had an ee number and since last year XXXXXX8626

sudenly network drop down for 2 to 3 days and i just but it a side

and i lost my sim 

i need if i can get my sim and number back

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎07-07-2021 08:55 PM

@mohamed711  You have to call customer services to request a replacement SIM card. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

‎08-07-2021 07:50 AM

Morning @mohamed711

 

Thanks for coming to the community. 

 

To report the SIM card as lost, please get in touch with our Mobile Care team by calling 0800 079 8586.

 

They will block the SIM and send you a replacement with the same number. 

 

Thanks 🙂

 

Leanne 

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